Report from the National Taxpayer Advocate, Says the Only 64% of Taxpayers, Get Through to the IRS When Calling

National Taxpayer Advocate, Nina E. Olson in her annual report to Congress, released the following information:

"According to Olson's report, the IRS only plans to answer 71 percent of the calls it gets this year. That's barely above the 69 percent level in 1998 when Congress got so fed up with complaints about taxpayer service that it reformed the agency. And the numbers have gone down in recent years – during the 2009 tax filing season, only 64 percent of callers got through."

Tax professionals have understood this issue for a long time, but not because we experienced the problem. The IRS provides a special number for tax professionals and has, in my experienced, been more that helpful and prompt in answer Tax professionals calls.

We know that it has been a problem, because, this is the reason, often times, that we get new clients.

When a taxpayer receives a letter from the IRS, the first thing many people do, is take a moment to contact the IRS. It is because the moment, turns into many moments, people get upset, and start looking for someone to help them.

If you receive communications from the IRS pertaining, to past due tax returns, you can seek out a local tax professional or even an online tax service, to help you resolve the issue as quickly as possible.